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#MICROSFOT SILVERLIGHT NOT WORKING IN CHROME INSTALL#
#MICROSFOT SILVERLIGHT NOT WORKING IN CHROME UPGRADE#

To check to see if this may be the problem, right click the launcher for Internet Explorer and choose “run as administrator.” Then, visit the MnA website. Internet Explorer’s security settings may be too restrictive for MnA From here, MnA should allow the user to load and log in to the application.

Then, a Notification Box should display:Ĩ. Refresh the MnA page, a spinning blue wheel displays while the application loads:ħ.

#MICROSFOT SILVERLIGHT NOT WORKING IN CHROME INSTALL#

Follow the instructions on screen to install SilverlightĦ. Click that button so the “Silverlight_圆4.exe” file downloads a new copy, click to run the Silverlight installer.ĥ. It will present the Silverlight “Click now to install” button:Ĥ. Remove Silverlight by accessing the Windows Control Panel and right clicking on “Microsoft Silverlight” to select “Uninstall”ģ. Verify no other application is dependent on a specific version of Silverlight remove all instances of “Silverlight_圆4.exe” from the systemĢ. The best solution is to uninstall and reinstall Silverlight contact your lead agency IT team for assistance or follow the instructions below:ġ.

#MICROSFOT SILVERLIGHT NOT WORKING IN CHROME UPGRADE#

Occasionally, Silverlight becomes corrupted because of an upgrade from Microsoft or because of installation of unrelated software. Solution: Correct URLĮnsure the correct URL is in place for MnA. Listed below are troubleshooting steps to resolve this problem. No Access: MnA does not appear to load in Internet Explorer 11 Verify the MnA URL on all new Windows 10 systems before distribution to assessors. Other security issues Online Mode Troubleshooting.Data loss: The assessement did not retain information from offline mode when it returned to online mode.Offline mode: Verify MnA offline mode is functioning on all Windows 10 systems before assessors go out in the field.No Access: MnA does not appear to load in Internet Explorer 11.